Every Lokelle locket is prepared with care before it begins its journey to you.
For personalized orders, customers may upload one or two photographs, which we will carefully prepare and place inside the locket before shipment. You may also choose to order your locket without photographs and add your own later.
PROCESSING & PERSONALIZATION
Please note that delivery estimates begin after your order has been prepared and completed.
Personalized orders require additional preparation time because your photographs are individually resized, prepared, and placed inside your locket.
Once your order has been completed and dispatched, estimated delivery times depend on your destination.
ESTIMATED DELIVERY TIMES
United Kingdom
Estimated delivery after dispatch:
3–5 business days
Delivery estimates exclude Saturdays, Sundays, and public holidays.
United States
Estimated delivery after dispatch:
4–6 business days
Australia
Estimated delivery after dispatch:
4–6 business days
Other International Destinations
Delivery times vary depending on the destination country or region, local carrier, customs processing, and the shipping service available at checkout.
Available shipping options and applicable charges will be displayed at checkout where available.
PLEASE NOTE
Shipping estimates are provided as guidance and are not guaranteed delivery dates.
International orders may occasionally experience delays due to customs, local postal services, weather, public holidays, or other circumstances outside Lokelle’s reasonable control.
Customers are responsible for providing a complete and accurate delivery address when placing an order. Please contact us as soon as possible if you notice an error in your shipping information.
CUSTOMS & IMPORT CHARGES
International orders may be subject to customs duties, import taxes, or other charges imposed by the destination country.
Unless otherwise stated at checkout, these charges are determined by local authorities and may be the responsibility of the recipient.
For shipping questions, please contact hello@lokelle.com.